My name is Heather and I'm the Portland CSR. I am a born and raised Tennessean, I don't have any masters degree or any degree for that matter but I have been to 3 colleges, not something I'm real proud of. I wondered around for a couple of years and found my way back home and when I did I brought back with me the love of my life. Shane and I will have been married 4 years in August and we have quit the interesting and humorous story but that is for another day. 7 1/2 months ago my miracle came, I have the most beautiful baby girl in the world, Katie and she was a long awaited gift. She is my ray of sunshine that brightens my worst day. In case you couldn't guess, that's my bug in the picture and she is standing on her own, just using dad for balance, good balance, unfortunately, is not something my daughter will come by naturally. I don't know what my life consisted of before my daughter, she keeps me laughing and in constant amazement of how much she grows each day.