WE PASSED............ WE HOPE

We had our CHAPS exit interview on Friday and were told that we would be "RECOMMENDED BEFORE THE CHAPS BOARD FOR FULL ACCREDIADATION." I would like to say a special thanks to two people. Joyce was the reason that we passed. She worked extrememly hard to get TLC Medical to this point. The Accrediadation folks were extrememly pleased with the work she did. Please send Joyce a email thanking her for her hard work for our TEAM. I would also like to send a "thank you" out to Jeff Bohanan! What an awsome job he has done with the Nashville Warehouse. I was told by John, from CHAPS, that he was extremely impressed with our warehouse and that it was one of the main reasons that we passed. Thank you Jeff. You are the man! We are all grateful for your effort! I will be sending out a report to all managers in a few hours of the deficencies that we had. We will need to begin to correct these ASAP. Again, thank you for all that you have done. YOU ARE ALL AWESOME

On the Road to Recovery

Last October I found I had Colon/Rectal Cancer. It was a shock and scared me to death. But during this time your prayers, words of encouragement and support have helped me get through this time. I cannot say thanks enough!!

To give you an update; I have had 7 tests, 2 surgeries, 6 weeks of Chemo/Radaition treatments, and 3 months of heavy Chemo treatments. The good news is that I just finished my last treatment and am now on the road to recovery. I go for a few more tests to make sure I am cancer free. I know that through the grace of God, your prayers, and the stripes Jesus took, that I am healed and will get a good report from the doctors.

It is during the rough times that we need each other, and I know I can count on you. Thank you, Thank you, Thank you, ...

Sam Strong

Thought For Friday!

I wanted to leave you a few thoughts for the weekend!

FOR THE SALESMAN

A gift opens doors for a man and brings him before the great. Proverbs 18:16

THE TECH

Do you see a man skilled in his work? He will stand in the pressence of kings. He will not stand in the pressence of unknown men. Proverbs 22:29


THE CSR

A gentle answer turns away anger, but a harsh word stirs up rath. Proverbs 15: 1

THE BILLING DEPT

Get Wisdom, Get understanding;.... Wisdom is supreme- so get wisdom. And whatever else you get, get understanding Proverbs 4: 5,7


thank you for looking at this blog daily! please take these thoughts to heart and mind today as your work hard for this team

THE SHACK

My family all got involved in a new book while we were on vacation. Dana has said to have now read it 3 times! I am not going to tell you much about it but I want every team member at TLC to be blessed by it. I am going to the book store tomorrow to buy a copy for every person that would promise to read it. It will bless your life! Please email me your order if you will read it.

CHAPS ARE HERE!!!!!!

As many of you know we have been invaded by CHAPS. This is the organization that will be giving us our accredidation! This means that we need to be on our "A" game. We have to have this accredidation so sweep up the joint and make it look great. I know that we have all worked really hard for this so lets score well. We will keep everyone posted on where they are and where they will be next. thank you for all your hard work. Joyce is heading this operation up so call her if you have any questions

Thought for a Monday

I have just returned from a week of vacation which I thoroughly enjoyed. As I was away, I reflected a lot on our company and the employees that we have. I want to take this opportunity to express to each one of you that I am thankful to have each of you on-board with me here at TLC/Home Comfort.

Our company has experienced a tremendous amount of change over the last 12 months. We have doubled in size and the industry won't stay still long enough for us to settle into a groove. The more I see and learn about where this industry is headed, the more I believe we are the kind of company positioned to survive. We will survive if we streamline our energies and work towards a common goal. Our goal is to serve our customers and find ways to improve the value we give them by thinking creatively and refusing to give them less than the best. We must take pride in what we do and find ways to do it better than anyone else.

I want to encourage each of you to help us in this endeavor. We need your ideas, creativity, and suggestions. I assure you, we don't have all the answers and heavily rely on you to help us navigate through these times in our industry. Thanks for all you have done and continue to do for this company. Remember, stay prepared for the CHAPS surveys that will be conducted at each location in the near future. Thanks again......Joey Lankford.

Staff updates!

Here are a few staffing updates that everyone needs to know!

1. Today is Mel Irvins last day in the Franklin store. She is going to work with a company in Brentwood. We wish Mel the best of luck and thank you Mel for your hard work for TLC.
2. Mel is being replaced by Dana Mealer. Please welcome Dana to our staff with a quick email or call.
3. Glenda's last day with TLC was June 1st. She is going to be spending time traveling and relaxing. We wish her the best of luck.
4. Christy Murphy is our newest R.T. We are glad to have her on staff and everyone take a moment to welcome her. She has Glenda's cell phone

I think everyone else has been with us a while, but as always, make a comment to me if i missed someone or something!!!!