Hey guys!
Joey asked me to post the following letter which he received yesterday from a new TLC Medical BiPAP patient. In a business where only the "negatives" usually make it to his hear (if we happen to mess things up -which we all know NEVER happens!!... )- it is just refreshing that someone stopped and sang our praises! We are a great TEAM, and need to remember that we bless others when we take time and help them with their personal troubles. Go Emilee and Casey!!!! And thanks to everyone else, too- we know you are making a big difference in these people's lives!
~Dana
Mr., Joey Lankford
Please allow me to share my last three days with you.
My bipap machine stopped working on a trip to Baltimore on Monday night. It was the first time in 4 years that I have not had my mask on and I was afraid of going to sleep and not waking up.
I did my sleep study four years ago in Louisville Ky and have not needed anything since moving to Spring Hill in Aug of '06. I did a Google search for Medical supplies and TLC came up. I did not know what I was getting into. I did not know that you needed a prescription from my MD to get supplies. Just a little more back ground to my story. With my in-laws, we owned a Christian Book Store in Louisville. I understand the challenges of the "family business".
I contacted your Franklin office and spoke to Emilee Puckett. After giving her my info with address, she informed me that the Columbia office covered Spring Hill. I assumed I would need to call that office and go through all this again. WOW WAS I WRONG. Emilee faxed/emailed all the info to Casey Cantrell and said Casey would call me soon. AND SHE DID.
I have never, in my 25 years of professional life had the level of service I received from your staff. I was a challenge, and your staff was amazing.
I also spoke with another employee at Columbia and I'm sorry I can't recall her name. All three went way beyond to put me at ease.
I have always said that my employees are a reflection of me.
I have never met you but I believe you and your family are great people. Your father and you have done a marvelous job with TLC.
I have been working for myself for the last 16 years, but I would work for your family in a heart beat.
Job well done.
peace
Randy Maricle
Maricle Management Group
Friday, December 5, 2008
It's nice to hear the GOOD...
Posted by TLC Nate at 8:49 AM 0 comments
You are invited...

If you have any questions please feel free to email me: epuckett@tlcmedical.cc
Hope to see you all there!
Emilee
Posted by TLC Nate at 7:52 AM 1 comments
Wednesday, November 26, 2008
WE ARE THANKFUL...
~I Thessalonians 5:18
Posted by TLC Nate at 10:19 AM 3 comments
Christmas Party
1.) We will be giving some of it to the Nashville Rescue Mission to feed the homeless during this holiday season. Because we also recognize that giving money is only ½ of what is needed, I have requested date options for us to go serve the homeless ourselves. I will be following up with these date options the first of next week so you can make plans to participate with us in this opportunity.
2.) I have requested that each tech give us 2 names of patients that they come in contact with that could us a helping hand. We will be getting food baskets together for these people and going with the techs to present these baskets to these needy patients. We will try to coordinate these delivery times so that others in the TLC family can participate in the delivery. I will forward more info within the next week on these opportunities as well.
Thanks to each and every one of you for all you do here at TLC. I am personally very thankful for the opportunity I have to work with some of the greatest people anywhere. Please be praying for us as we finalize the details of the above mentioned items. I will be in contact soon with more detail. Thanks again for everything.
Joey Lankford
Posted by TLC Nate at 9:48 AM 6 comments
Tuesday, November 4, 2008
Go Monty!!!!
Lets all pray for Monty's victory today............
Posted by TLC Nate at 12:04 PM 0 comments
Labels: ellie said
Friday, October 31, 2008
Happy Halloween
ellie said......
Hi everybody. It's Halloween!!!! and I love it. I have a lot of fun this time of the year and I love this time when the trees start to turn such beauiful colors and the air is cool and crisp. God has a way with making everything so bright and viberant with the changing of the season.
I too had a birthday this week, however, I am not telling which number it was.
I hope everybody has a fantastic Halloween tonight and a great weekend!!!
BBBBBOOOOOOOOO!!!!!!!!!
Oh and by the way........ ROLL TIDE ROLL!!!!!!
Posted by TLC Nate at 8:33 AM 0 comments
Thursday, October 30, 2008
The Big 3-0
Hi my name is Jenny and I'm officially old!!!! (Well not really but it sure sounds weird to say that I'm 30.) So what did I do to celebrate this monumental occasion in my life you might ask? Well, my hubby planned a surprise weekend get-away in Chattanooga for us. (If you don't know my hubby, which most of you don't, you can not fully appreciate how monumental that was in and of itself. He's a) not very romantic at all and b) definitely not a planner.) I was so stinkin' excited and proud of him when he finally told me on Friday I could barely contain myself. So here is goes..the run down of our weekend:
First stop...the most romantic lunch ever.
The we were off to Rock City. Neither of us had been there since we were kiddos and man was it beautiful this time of year. (Which he knew I would love...aka back to the whole planning thing.)



Then we went down into the Earth to see the famed Ruby Falls. He had never been here so it was neat to explore it with him for the first time. He, of course, wanted to crawl in the all the crevices that were off limits. Thank goodness they don't supply with you those little lights you can put on like a hat or I might of lost him in there.

We checked in to our room at the Chattanoogan, which was great and then headed off to dinner for some Blue Orleans Creole. YUMMY!!!!
Being the good luvin' wife that I am, after dinner we found a local hang out and watched the misery that was known as the UT game. (Thankfully he got fed up with it and we went back to the hotel.) Sunday morning we woke up to breakfast and massages.....what more could a girl ask for. Then it was off to the Aquarium. We hadn't been there since they had added on and it was a great time.

As far as we were concerned, it was a birthday done right and it was over. But then on Monday, the party continued. Thanks everyone in the office I was, again, surprised by a rousing rendition of Happy Birthday right before lunch and this delicious cake...thanks for thinking of my guys. YOU'RE THE BEST!!!
Posted by TLC Nate at 8:24 AM 1 comments


